Purchasing



Shop with Confidence

We understand that creating a home is an investment of your time & money. We want every step of the process to be a positive experience. Our staff designers are available to help you feel secure about your choices. So please don't hesitate to email or call today.
Remember, Front Door Delivery is always free at Woodstock Craft. However, In-Home Delivery, Setup & Packing Removal of unlimited furniture items to your home is always available for one flat rate per trip. See details at checkout.

If you are ready to place your order, simply click the “Add to Cart” button. A pop-up cart will appear where you will have a chance to edit your shopping cart or continue shopping. You will have a chance to input and verify all your information on the checkout page.

Once you completed your purchase, you will receive a confirmation email. Your order will be charged at the time of placement. For additional information or to place an over the phone call 1.818.371.3815. Leave a message and your call will be returned within 24 hours. All orders have a standard processing time of 1-2 business days to prepare for shipment.

Coupon Codes

Coupon codes are only offered via email to our customers and not on our site or from 3rd party websites. See our Coupons & Code policy to find how you can receive coupons to save even more. You may use the coupon code at the checkout point under ‘Coupon/Promotion Code’ and apply it to your order then. You will see the saving at the shopping cart immediately.

Canceling an Order

If you would like to cancel or make changes to an order, please email us at contact@woodstockcraft.com or call 1.818.371.7815 as soon as possible. We will make every attempt to accommodate your request. If your order has not been shipped yet, 100% of your money will be credited back to your account.

Methods of Payment

Phone orders are only able to accept credit or debit card payments. Please have your card available at the time of purchase.

Woodstock Craft accepts the following methods of payment:

• Visa

• MasterCard

• PayPal

• American Express

• Discover

Tax Policy

9.00% sales tax must be charged to all orders shipped to/within California. No sales tax will be collected on orders shipped outside of California.

Disclaimer

We make every attempt to assure the information contained on this website is accurate. We cannot be held liable for pricing changes, discontinued items, out-of-stock items, unforeseen special order delivery delays, and typographical errors. Our product photos are not meant to assure 100% color accuracy. The product color, finish, and dye lot will vary due to the uniqueness of the material, inherent dye lot variations with wood, metal, fabric, and/or varying graphical outputs with every computer monitor. This website and all content available on this website are provided on an "as is" basis without warranties of any kind, either express or implied.